Terms & Conditions

1. About Our Services

Albers Professional Services, LLC DBA Albers Accreditation ("we," "our," or "us") is an independent consulting firm. We are not a government agency, public entity, or accrediting or certifying body. We do not speak on behalf of or exercise the authority of an accrediting or certifying body. Any authority to act on behalf of a client agency must be established in a written service agreement.

We provide:

• Accreditation program evaluation
• Program development, expansion, and recovery
• Compliance file development
• Policy writing and review
• Assessment preparation
• Mock assessments
• Coaching
• Ongoing accreditation support

Contracted accreditation management may be provided when included in a written service agreement. We do not exercise command authority, operational control, or final decision-making authority on behalf of any client agency. Your agency remains responsible for its own operational decisions, policy adoptions, employment matters, legal compliance, and accreditation submissions.

2. Scope of Services

Our services include consulting, education, and practical implementation support. The written service agreement or scope of work identifies the work we will perform. We do not provide legal, financial, accounting, tax, or other licensed professional advice. Clients should engage qualified legal counsel for questions involving statutory interpretation, employment law, labor relations, litigation, public records obligations, or other matters requiring licensed professional expertise.

3. Accreditation Outcomes

Accreditation and certification decisions are made solely by the applicable accrediting or certifying body based on its own standards and review processes. No consulting firm, including ours, can guarantee an accreditation outcome, compliance determination, or favorable decision by any accrediting or oversight organization.

Mock assessments, readiness reviews, gap analyses, and related services we provide are advisory and educational tools. They are designed to help your agency prepare, not to predict, certify, or guarantee any outcome in an official review. Our assessments do not constitute official findings, certifications, or approvals by any accrediting body or governmental authority.

To the fullest extent permitted by law, we disclaim liability for any damages arising from reliance on information, materials, assessments, or recommendations provided through this website or in any consulting engagement, whether or not a formal service agreement has been executed. Specific liability limits and indemnification terms applicable to a paid engagement are set out in the governing written service agreement.

4. Service Agreements

Professional services are typically governed by a separate written service agreement, scope of work, or consulting agreement. If there is a conflict between these Terms and a signed service agreement, the signed agreement controls.

5. Communications and Messaging

We communicate with clients and prospective clients by email, phone, video conference, and SMS. Text messages are used for operational and transactional purposes only: responding to inquiries, confirming appointments, and providing service-related updates. We do not send promotional advertising campaigns via SMS.

6. Emergency Communications

Our website, contact forms, email, and SMS systems are not monitored around the clock and should not be used for emergencies, active incidents, or situations requiring immediate response. In any emergency, contact 911 or the appropriate emergency services provider.

7. Public Records

We work with public agencies and understand that materials shared with or held by a government agency may be subject to public records, open records, or freedom of information laws. Where advance notice to us is legally permissible and practicable before producing our proprietary materials in response to a public records request, we appreciate the opportunity to seek appropriate protective treatment. We recognize that applicable law governs your agency's obligations and may limit or preclude such notice, and nothing in these Terms modifies your legal obligations under applicable public records law.

8. Client References and Case Studies

We may reference general project experience or anonymized examples of the types of work we perform. We do not publicly identify client agencies or disclose confidential project details without prior authorization.

9. Intellectual Property

We retain ownership of our reusable methodologies, frameworks, assessment tools, templates, checklists, training materials, and related proprietary consulting materials. You retain ownership of your agency's records, policies, operational data, and other materials you provide to us.

Unless a signed service agreement provides otherwise, your agency may use completed deliverables for its own organizational, operational, and accreditation purposes. This includes adopting, adapting, and using policies, procedures, and compliance materials prepared specifically for your agency under its own name.

Our reusable consulting materials may not be resold, republished for commercial purposes, or claimed as your agency's proprietary materials without our written authorization. Any transfer of ownership or additional licensing rights is set out in the signed service agreement. Nothing in this section limits disclosures required by applicable public records law.

10. Governing Law

These Terms are governed by the laws of the State of Ohio. Any legal action arising from these Terms shall be brought in Franklin County, Ohio, unless otherwise required by applicable law.

11. Contact